Promotion Terms & Conditions

Promotion Information Table (“Promotion Details”)
Promotion NameXtra Care Loyalty Programme
Promotion DescriptionEvery Successful Referrer is eligible to win a guaranteed reward of TNG e-Wallet Credit up to RM 200 (“Guaranteed Reward”) and stand a chance to win monthly lucky draw grand prize (“Monthly Grand Prize”) when he or she refer to a friend or family.
Promotion PeriodFrom 1st December 2021 to 31st March 2022 (both dates inclusive)
Eligible CustomersExisting XNERGYSOLAR customers that have made 1st payment on or before 30th November 2021 (justified by date of payment made), AND successfully referred New Customer as per Fulfilment Mechanism stipulated below (“Successful Referrer”)
Eligible PackageBasic, Standard, Pro, Advanced, and Unlimited
Redemption LimitGuaranteed TNG e-Wallet Rewards:
– One (1) time redemption only per one successful referral

Monthly Lucky Draw Grand Prize:
– One (1) entry per one successful referral
Fulfilment MechanismThe Guaranteed Reward and/or Monthly Grand Prize can be redeemed upon the fulfilment of the following conditions:
  1. The Eligible Customers passed the credit assessment;
  2. The Eligible Customers shall not cancel/terminate its order;
  3. The Eligible Customers shall fill up the referral form;
  4. The family members or friends of the Eligible Customers subscribed to any of the Eligible Package and made the 1st payment (“New Customer”);
  5. Product installation for the New Customer is completed; AND
  6. the second payment is made successfully (for rent-to-own or hybrid model), OR balance payment is fully paid (for outright purchase model) by the New Customer.
Special Conditions
  1. Only applicable to New Customer who makes new purchase order and not applicable to existing purchase order.
  2. The Eligible Customers shall be required to answer two (2) questions via phone for verification purpose. Inability to pass the phone verification shall result to the forfeiture in the redemption of the reward(s).
  3. The Guaranteed Reward:
    1. The value of TNG e-Wallet credit which includes RM 100, RM 150 or RM 200 shall be rewarded randomly to the Eligible Customers.
    2. The TNG e-Wallet Credit redeemed will be expired after 6 months upon receipt and it shall be the responsibility of the winner to ensure the credit is reloaded before the expiry of the TNG e-Wallet Reload PINs given.
  4. The Monthly Grand Prize:
    1. The Monthly Grand Prize is in the form of a gift/product where each prize is valued up to RM3,000.
    2. The gift/product of each round of Monthly Grand Prize shall be rewarded randomly to each winner.
    3. The winners of the Monthly Grand Prize shall be selected and announced on monthly basis.
    4. The Company shall contact the winners within seven (7) working days upon the announcement is made. In the event the Company is unable to reach the winner within the seven days mentioned above, the Company reserves the right to forfeit the prize and the winner shall not be entitled for any claim on such forfeiture.
  5. All rewards are non-transferable and non-negotiable. The Company shall not be held liable of non-receipt of the rewards or damages caused during the delivery process. No replacement and/or exchange of rewards shall be entertained.
  6. Not available to customers in Sarawak, Sabah, and Labuan.
  1. This promotion is as specified in the Promotion Details (“Promotion”) is offered by Plus Xnergy Micro Sdn Bhd (formerly known as Plus Solar Project Sdn Bhd) (“Company”).
  2. The Promotion is only applicable during the Promotion Period or sooner cancelled by the Company. the Company reserves the right to extend, cease and/or cancel the Promotion at any time before the expiry of the Promotion Period and/or when the Redemption Limit is reached without any prior notice.
  3. The Promotion is only available to Eligible Customers and is subject to Eligible Customers meeting the Special Conditions. Any Eligible Customer who does not meet the Special Conditions is not entitled to the provision of the Promotion.
  4. Unless otherwise stated in the Promotion Details, in the event there are multiple promotions (including this Promotion) available during the same Promotion Period, and the customer is an Eligible Customer to more than one promotion, the customer can only choose one promotion and shall no longer be eligible for any other promotions that are available during the same Promotion Period.
  5. If the Promotion is in the form of a free gift or a voucher from the Company’s partners, suppliers or subcontractors, the Company and its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall provide the Promotion on an “as is” basis and without warranties, representations or conditions of any kind, including but not limited to any implied warranties, representations and conditions of merchantability , fitness for a particular purpose, and non-infringement. In no event shall the Company be liable for loss, damage or injury arising out of the use or inability to use of the Promotion.
  6. In the event the Eligible Customer terminates the purchase and/or subscription of the Eligible Package with the Company before the expiry of the agreement, any unfulfilled Promotion (if any) shall be automatically forfeited, and the Eligible Customer shall not be entitled to exchange the unfulfilled Promotion for other rewards or replace for cash or credit under any circumstances.
  7. For the avoidance of doubt, no advice or information obtained (whether orally or written) by the customer from the Company, or its directors, officers, employees, agents, suppliers, partners and/or subcontractors shall create any warranty or right to sue.
  8. The Company may at its sole discretion without liability vary, delete, or add the Promotion Details and/or any of these Promotion Terms and Conditions at any time during the Promotion Period without prior notice.
  9. In the event there are Special Conditions stipulated in the Promotion Details, such Special Conditions shall prevail over these Promotion Terms and Conditions in the event of conflict, inconsistency, or ambiguity.
  10. The Company’s decisions on all matters relating to Promotion including the decisions in determining the eligibility will be final, conclusive, and binding and no further correspondence or attempts to appeal, review or dispute of such decisions will be entertained.
  11. Capitalised words have the meaning as specified in the Promotion Details. Words in the singular include the plural and words in the plural include the singular, and words expressed in one gender (whether masculine, feminine or neuter) include all other genders.
  12. All personal information provided by customer is subject to the Company’s Privacy Policy (accessible at Notwithstanding the foregoing, by participating in the Promotion, the customers:
    1. consent for the Company to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this Promotion; and
    2. consent for the Company to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
    3. grant the Company the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purpose, without any payment or compensation.
  13. By subscribing to the Eligible Package and the Promotion, the customers acknowledge that they understand the Promotion Terms and Conditions, the Company’s privacy policy, the terms and conditions of the Eligible Package and agree to abide by them. The customers agree that continued subscription to the Promotion shall constitute their acceptance of these terms and conditions.

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